Return Policy

Certainly! Here’s a concise return policy template tailored for a 5 to 7-day return window:
Return Policy
Effective Date: 22 August 2024

At FitFuel, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, we offer a straightforward return process within 5 to 7 days of receiving your items.

1. Return Window

You have 5 to 7 days from the date you receive your order to initiate a return. After this period, unfortunately, we cannot accept returns.

2. Return Process

- Request a Return: To start a return, please contact our customer service team at fitfuelpak@gmail.com with your order number and the reason for the return.
- Return Authorization: We will provide you with a return authorization and instructions on how to return your items.

3. Condition of Items

Returned items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact. We reserve the right to reject returns that do not meet these criteria.

4. Shipping Costs

- Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
- **Original Shipping Costs:** Original shipping costs are non-refundable.

5. Refunds

Once we receive and inspect your returned items, we will process your refund within [number] business days. Refunds will be issued to the original payment method used for the purchase.

6. Exchanges

We currently do not offer exchanges. If you need a different size or color, please return the original item and place a new order.

7. Contact Us

For any questions or to start a return, please reach out to our customer service team at fitfuelpak@gmail.com or 03104349259

FitFuel

03104349259

fitfuelpak@gmail.com 


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Ensure that this policy aligns with your brand’s practices and consult a legal professional if needed to ensure compliance with relevant laws.